The Inter-Library Loan (ILL) is a service that allows the NDU community to obtain materials that are not held by the NDU Libraries.
Frequently Asked Questions
1. Am I eligible to use ILL and how many requests can I make??
The following are eligible to use the Inter-Library Loan (ILL) service:
| Category |
Quota of Requests |
| Faculty |
Unlimited |
| Staff |
Unlimited |
| Undergraduates |
Unlimited |
| Graduates |
Unlimited |
| Alumni |
5 per Semester |
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2. How much will it cost for me to use ILL?
Many ILL requests are supplied at no cost from reciprocal lending libraries. However, not all materials are available for free. All costs for ILL requests are absorbed by the library, except for Alumni. If an Alumni request was not supplied for free, the requestor will be informed about the cost prior to processing he request. The cost might range from zero to LBP 103.500 (USD 69).
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3. What can I request through the Inter-Library Loan service?
- The ILL service can source a wide variety of material such as books, e-book chapters, journal articles, conference papers and other publications. However, the Interlibrary Loan service does not order textbooks for users. Textbooks should be purchased through normal venues.
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4. How do I submit an Inter-Library Loan request?
- Requests for Inter-Library Loans are now made online using ClioWeb. (Note: The Library does not accept paper, email or phone requests for Inter-Library Loans).
- When using ClioWeb, first time users must register for an account, which will be confirmed by library staff. Click here for instructions on how to use CLIOweb.
- To ensure that the item you need to request is not already available in the library collection, check the Library Catalog, the Library's A-Z list of print and electronic journals and Summon, (the discovery tool that simultaneously searches the majority of NDU's subscribed databases) before completing an ILL request form.
- You must provide full bibliographic information of the item you want to request as incomplete or inaccurate information can cause a delay to the process.
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5. How long will it take to get the materials I’ve ordered?
Requests may be available within 24 hours and may take up to 21 days.
If a request cannot be obtained through ILL we may request it through Acquisitions, or we may cancel the request. We will inform you of this.
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6. How long can I keep an Inter-Library Loan Item?
- You can keep photocopies of journal articles or soft copies for your own personal use.
- The loan period for books or other physical materials is designated by the lending library - this can vary from one to four weeks.
- Some items may be specified for "Library Use Only". Such items will be available for on-site consultation during library opening hours.
- Items may be renewed after confirmation from the lending library.
Charges imposed by the lending library for overdue and/or lost items will be passed onto the user.
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7. How do I know when my request has arrived?
- All users will be notified by email when items are received and ready for collection.
- Items should be collected from the Circulation Desk as soon as possible after notification is received.
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Need Assistance?
The contact person for Inter-Library Loans requests is:
Mireille El Kassis Jarjour
Mariam & Youssef (Main) Library
Notre Dame University- Louaize
P.O. Box 72 Zouk Mikael
Zouk Mosbeh, Lebanon
Telephone : 00961-9-218950 (ext. 2198)
Email : illdds@ndu.edu.lb or mkassis@ndu.edu.lb
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